National 911 Education Month April 10 - 16
</element><element id="paragraph-1" type="body"><![CDATA[RANDOLPH COUNTY - The Randolph County 911 Emergency Telephone Systems Board recognizes April as National 911 Education Month April 10th through 16th will be "National Public Safety Telecommunicates Week." Please take a moment to thank your telecommunications for their large contribution to public in Randolph County.
In recognition of National 911 Education Month Randolph County E-911 is promoting the importance of 911. The United States Congress and the National Emergency Number Association (NENA), have recognized April as National 911 Education Month, and are encouraging the 911 community, the wireless industry, and public information providers to engage in 911 awareness. Over the next couple weeks we will be highlighting 911 education, the importance of address posting, cell phones and 911. If you have any questions or would like a 911 educational presentation please contact the 911 office at618-826-5000 ext/ 167/
In 2010 the Telecommunications in Randolph County received 8,848 - 911 calls with 3,084 of those from landlines and 5,764 from cellular phones.
An Informed Caller is 911's best caller - It's important to know how to help 911 help you. In an emergency, seconds matter, so being knowledgeable and prepared can make all the difference. Here's what you can do.
KNOW WHEN TO CALL 911 - You should only be dialing 911 if someone is hurt or in danger, or if you are in immediate need of police, fire or medical assistance. If you aren't sure if your situation is an emergency, you should err on the side of safety and call 911. Let the experts who answer your call decided whether to send help or not.
KNOW THE CAPABILITIES OF THE DEVICE YOU ARE USING - 911 can be contacted from most every device that can make phone calls. However, the callback and location information that accompanies your call to the 911 call center can vary drastically amongst technologies and between geographic regions. 911 and telecommunication professionals are hard at work to make sure 911 works the same on all devices in the future, but until that time it is our job to be knowledgeable about benefits and limitations associated with carious technologies. Contact your service provider or local 911 office for more information.
KNOW WHERE YOU ARE - . This the most important information you can provide as a 911caller, so be aware of your surroundings at all times. If outside but do not know the street address, look around and try to find landmarks or cross streets. Be aware when entering buildings. Look for exits. Know what floor you are on, which apartment you are in.
STAY CALM, NEVER HANG UP - Though it may be difficult, do not panic. A quicker response time will result from prompt, accurate information, given to the 911 telecommunicator.
CELL PHONES AND 911 - The wireless 911 caller must be aware that the PSAP answering the call may not be transferred to the correct PSAP. Knowing the location of the call is vital to getting the appropriate police, fire or EMS unites to respond.